Privacy & Cookie Policy

This policy explains how SPSEN (“we”, “us”) handles personal information when you visit our website or contact us through it. It also explains how we use cookies and similar technologies.

1. Who we are

We are a manufacturer of paint-free wooden doors and matching-color aluminum-wood doors, exporting from China to markets worldwide. For privacy questions, contact us at zhengxf0503@163.com or via the details on our contact page.

2. Information we collect

• Information you give us — when you submit an inquiry or sample request: name, company, email, country, phone/WhatsApp number, product interest and the content of your message.
• Information collected automatically — with your consent, analytics data such as pages viewed, approximate location (country/city level), referring site, device and browser type, and session duration.
• Essential technical data — such as your cookie preference, stored in your browser’s local storage.

3. How we use your information

• To answer your inquiry and provide quotations, samples and technical information
• To manage our commercial relationship if you become a customer or distributor
• To understand how the website is used so we can improve content and usability (analytics, consent-based)
• To meet legal, accounting and shipping documentation requirements where applicable

We do not sell your personal information, and we do not use it for unrelated third-party marketing.

4. Cookies and similar technologies

Cookies are small files stored by your browser. We use them as follows:

Category	Purpose	Set by	Consent required
Essential	Remember your cookie choice; keep the site functioning	This website	No
Analytics	Measure visits, pages and traffic sources to improve the site	Google Analytics 4 (if enabled)	Yes

Analytics cookies are only loaded after you click “Accept all” in our cookie banner. You can change your mind at any time by clearing this site’s data in your browser settings; the banner will then appear again.

5. Sharing and international transfers

We share personal information only with:

• Service providers that help us operate the website and communications (for example website hosting, email delivery and — with your consent — analytics), under appropriate confidentiality obligations
• Logistics, inspection or certification partners where necessary to fulfil your order
• Authorities where we are legally required to do so

Because we trade internationally, your information may be processed outside your country. We take reasonable steps to ensure appropriate safeguards are in place.

6. How long we keep information

Inquiries are kept for as long as needed to handle your request and for a reasonable follow-up period. If you become a customer, business records are kept for the period required by applicable tax and commercial law.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, to object to certain processing, or to request a portable copy. To exercise any of these rights, contact us at zhengxf0503@163.com. We will respond within the timeframe required by applicable law.

8. Security

We use HTTPS across the website and restrict access to inquiry data to staff who need it to respond to you. No internet transmission can be guaranteed to be completely secure, but we take commercially reasonable measures to protect your information.

9. Children

This website is intended for business audiences and is not directed at children.

10. Changes to this policy

We may update this policy from time to time. The “last updated” date at the top will change accordingly.

11. Contact

SPSEN
Email: zhengxf0503@163.com
Phone / WhatsApp: +86 177 9117 2085
Address: Zhongshan, Guangdong, China

This document is a practical template describing the data this website actually handles. Before going live in the EU/UK, have it reviewed against your company’s registration details and legal requirements (for example your company name, address and any local representative).